Avoid the "Loss Leader" Trap at Online Pharmacies

Have you ever found a medication at a great price in an online pharmacy, added it to your basket along with other products, only to discover that the total cost was higher than at other pharmacies? Congratulations - you've just experienced the "loss leader" strategy.

What is a "loss leader"?

A "loss leader" is a marketing strategy where the seller offers one or a few products at a very attractive price - often below purchase cost - to attract customers. They then make up for the loss by charging higher prices on other products in the basket.

In the context of online pharmacies, it looks like this: A pharmacy offers popular ibuprofen at the lowest price on the market, but the rest of the medications in your basket are more expensive than at competitors. The final bill? You overpaid.

How to spot the trap?

Here are some warning signs:

1. One price is "too good to be true"

If you see a medication at a price significantly lower than everywhere else, it's probably a loss leader. The pharmacy is counting on you adding other products to your basket, on which they'll make their profit.

2. Adverts focus on one product

Pharmacies often advertise their loss leaders in Google Ads, on Facebook and in newsletters. "Ibuprofen at the lowest price!" - sound familiar? That's a classic example.

3. Other products are more expensive

Check the prices of other medications at the same pharmacy. If most of them are more expensive than at competitors, that's a sign the pharmacy is using a loss leader strategy.

An example

Say you need three products: ibuprofen 200 mg (20 tablets), Aspirin C (10 tablets) and paracetamol 500 mg (20 tablets).

• Pharmacy A has the cheapest ibuprofen on the market, but its Aspirin C and paracetamol cost noticeably more than elsewhere.
• Pharmacy B charges a little more for ibuprofen, but less for the other two products.

Add up all three and Pharmacy B comes out cheaper for the whole basket, even though its ibuprofen is not the cheapest. If you chose by the ibuprofen price alone, you would overpay.

How to protect yourself?

1. Always compare the total basket cost

Don't be misled by one low price. Always check how much you'll pay for all products together, including delivery costs.

2. Use a comparison platform

Tools like CheaperForDrug automatically compare the total cost of your basket across various online pharmacies. You don't have to manually check each pharmacy - the platform does it for you and shows the genuinely cheapest option.

3. Check prices at several pharmacies

If you're not using a comparison platform, check prices at least 3-4 different pharmacies.

4. Pay attention to delivery costs

Some pharmacies offer low product prices but charge high delivery fees. Always factor in the total cost, including delivery.

5. Don't let emotions take over

Pharmacies are counting on you seeing a "great deal" and making an impulsive decision. Stay calm and spend 2-3 minutes comparing prices. It pays off.

Is the loss leader strategy illegal?

No, the loss leader strategy is completely legal and widely used in retail. There's nothing inherently wrong with it - it's simply a marketing strategy. The problem arises when customers aren't aware of this practice and don't compare total costs.

When can a loss leader be beneficial?

If you genuinely need only that one product at the promotional price, then you can take advantage of the offer. But if you're buying multiple products, always compare the total basket cost.

Summary: The loss leader strategy is common among online pharmacies. The key to avoiding overpaying is comparing the total basket cost, not individual products. Use comparison tools, stay alert and don't be misled by one attractive price. Your wallet will thank you!